Terms & conditions

Reservations

Reservations can only be made by telephone due to the limited number of rooms available.
Please note full payment is required at the time of booking.

Cancellation policy

Cancellations can be made by telephone or email.
Please note this product is NON REFUNDABLE and is priced accordingly. 
Cancellation Protection is offered at the time of booking which entitles you to cancel anytime free of charge for a full refund up to 5pm the previous working day.

Arrival and Departure

You can arrive for check-in from 15:00 hrs on day of arrival, unless arranged by prior arrangement.
We will call you on your mobile regarding the gate code entry to the house prior to your arrival. 
If your arrival is after 8pm you must ring the Tudor Rose Controller on 07767 768271 when you arrive at the house.
Guests are asked to vacate by 11:00 hrs unless a later check-out has been agreed.

Smoking

Smoking is not allowed inside the house. Guests may smoke outside in the garden area and dispose of cigarette ends in bins provided.
Please note a £40 cleaning charge will apply to your account where smoking has occurred in bedrooms.

Terms and Conditions of long term parking

Parking is undertaken by Tudor Rose Airport Parking and as such falls within the Terms and Conditions of that operation. Please refer to the Tudor Rose website to view the Terms and Conditions.

AVPCA Buy with confidence The London Airport Gatwick Park Mark Tudor Rose IAPA