Terms & conditions

Cancellation policy

Cancellations can be made by telephone or email. 

If you would like to cancel your booking, please note you can cancel or modify your booking up until 2 days prior to the date of your arrival. If cancelled, modified or if you don't turn up, the cost of the first night of your booking will be charged. 

Arrival and Departure

You can arrive for check-in from 15:00 hrs on day of arrival, unless arranged by prior arrangement.
We will call you on your mobile regarding the gate code entry to the house prior to your arrival. 
If your arrival is after 8pm you must ring the Tudor Rose Controller on 07767 768271 when you arrive at the house.
Guests are asked to vacate by 11:00 hrs unless a later check-out has been agreed.

Smoking

Smoking is not allowed inside the house. Guests may smoke outside in the garden area and dispose of cigarette ends in bins provided.
Please note a £40 cleaning charge will apply to your account where smoking has occurred in bedrooms.

Terms and Conditions of long term parking

Parking is undertaken by Tudor Rose Airport Parking and as such falls within the Terms and Conditions of that operation. Please refer to the Tudor Rose website to view the Terms and Conditions.

AVPCA Buy with confidence The London Airport Gatwick Park Mark Tudor Rose IAPA